The average duration of delay — on these 137 flights of Sunday — would be of 197 minutes, the airline’s spokesperson said.
Thousands of passengers had a harrowing time Saturday morning at airports across the world as Air India’s passenger service system (PSS) software, which looks after check-in, baggage and reservation, did not function from 3:30 am to 8:45 am due to a technical glitch.
The spokesperson said total 149 flights were delayed on Saturday because of the software shutdown.
When asked about its effect on Sunday, he said, “Due to delay in first sector, 137 flights are delayed by 197 minutes (average).”
Once an aircraft is delayed in first sector, it is bound to be delayed in the second and third sectors as well.